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Cover Letter Example
[Number, Street Name]
[New York, NY 88473]
[November 19, 2021]
[Number, Street Name]
[New York, NY 38490]
Dear Mr. Bennett,
With reference to your job posting on [LinkedIn] under section [‘Work at’], I would like to apply for the Customer Service Representative opening at [Company name]. I was thrilled to see your advertisement and believe that my experience and interpersonal characteristics are well-matched with the job requirements. In this cover letter, I will elaborate on why my profile can add value to the customer support division at your establishment in New York City.
To shortly introduce myself, my name is [Cole Price] and I have been working as a sales assistant at [Organization] for the past five years. I read about your company’s objectives for 2022 and notice opportunities in the field of customer support. Being a performance-driven sales person with extensive knowledge about [software package], I am convinced about my potential contribution by using cross-selling and upselling strategies. The prospect of resolving problems whilst rolling out new services in a vibrant ambiance is what makes me want to apply.
Over the past five years at [Organization], I have developed, maintained and nurtured long-term relationships with more than 350 users in the technology industry. My efforts increased the sales retention rate by 13% which resulted in 7% more revenue in 2021. I was able to resolve issues at an 85% rate which contributed to 95% positive feedback in a client satisfaction survey. I received recognition for these results and my ability to politely deal with disgruntled users (see references). I am convinced that dealing with users’ issues and complaints is a company’s greatest marketing asset.
At this moment, I am seeking to obtain a growth oriented position in my field of interest. I welcome the opportunity to further discuss my candidacy and demonstrate my sales strategies. I would like to draw your attention to my enclosed CV and client testimonials. You can reach me via [email] or [phone number]. Thank you for your time and consideration.